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FAQ & Guides

Browse our frequently asked questions and comprehensive guides to find solutions to common issues.

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Send us an email and our support team will get back to you within 24-48 hours with a response.

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Frequently Asked Questions

How do I reset my password? +

To reset your password, go to the login screen and click on the "Forgot Password" link. Enter your email address and we'll send you a password reset link. Follow the instructions in the email to create a new password.

How do I report a bug? +

To report a bug, please send an email to [email protected] with the following information: Your device type, operating system version, game version, a detailed description of the bug, and screenshots or videos if possible.

Can I play offline? +

Yes, most of our games can be played offline. However, some features like leaderboards, achievements, and in-game purchases require an internet connection.

How do I contact support? +

You can contact our support team by sending an email to [email protected]. We typically respond within 24-48 hours.

How do I get refunds for in-app purchases? +

Refund requests for in-app purchases should be directed to the app store where you made the purchase (Apple App Store or Google Play Store). Please follow their refund policies and procedures.

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Our support team is ready to assist you with any questions or issues you might have. Don't hesitate to reach out to us.

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